Our items are made to order, so please allow up to 2 weeks before dispatch. Custom products are non-refundable, but we are here to help if you are dissatisfied with your purchase.
When ordering outside of the UK, it's important to be aware that your package may be subject to duties, taxes, and customs fees set by your country’s regulations. These charges are the customer’s responsibility and must be paid upon arrival, typically through your local customs office. To avoid delays or unexpected costs, we strongly recommend checking your country’s import policies before purchasing. If a package is refused or left unpaid, the return shipping cost will be deducted from your refund.
